Office 365 Your Archive Appears to Be Unavailable Please Try Again Later

Himanshu Goyal

Estimated reading time: xi minutes

By providing excellent features and incredible functionalities, Microsoft 365 has gained a remarkable position in the market as a collaboration and productivity platform. This cloud Role 365 platform is extremely secure for information as well. It helps users shop and edit enterprise-level data and allows them to share and collaborate with others via advanced collaboration tools and applications, irrespective of their geographical locations.

Microsoft 365 has always inspired businesses to move to the cloud since its launch in 2011. Though it provides multiple subscription plans, affordable pricing, and a gear up of applications that let users to communicate and interact, Microsoft 365 still lacks at some points. There are some mutual bug that many Microsoft 365 users oftentimes face while using it.

In this commodity, we will highlight some of the office 365 known problems and their solutions that are often encountered by users in Microsoft 365.

  1. Sign-in problems with Microsoft 365

    Sometimes if users are unable to sign in to Microsoft 365 portal, at that place could be two reasons behind this problem – either the password is wrong, or the service that handles log-ins is not supportive. Don't worry! This error can be fixed easily.

    As nigh of yous might know, Microsoft 365 Dwelling and Personal license rely on your Microsoft account. So, your Microsoft 365 ID and password must lucifer with your Microsoft 3655 account. Make sure you are typing the right credentials for your business relationship.

    If the problem persists, then click the Can't admission your account link on the Microsoft 3655 log-in portal. The password reset guide will assistance you how to verify and change your countersign.

  2. Synchronization errors with Microsoft 365

    Start, let us explain what Microsoft 365 synchronization problem is. When you open any of the Microsoft 365 applications similar Word, Excel, or PowerPoint, recently added files must appear in every awarding whenever you open them, but if that doesn't happen, then there are synchronization issues with Microsoft 365.

    Well, it'due south infrequent with desktop version, mobile users frequently face this problem a lot. In such cases, you should close the app immediately and re-open it. However, if the problem withal occurs, it ways the file has never synchronized with OneDrive, which ways your system is non connected properly to the Internet. Then, bank check your Internet connection, and then bank check for files.

  3. Difficulty in getting support

    When we accept a service or plan, nosotros look a hundred percent technical support from the vendor. But, with Microsoft 365, users don't get the support that they want. Nosotros don't hateful that Microsoft doesn't provide any assistance, but it doesn't facilitate whatsoever support organization to bargain with every support request. And so, if you have a query related to Microsoft 365, then y'all'll have to look for some days to get an efficient solution.

    The only other solution that you can use is to take assist from an external Information technology support service provider or apply a 3rd-party tool to set up your issues.

  4. Bandwidth need

    High bandwidth need for Microsoft 365 often becomes the about challenging thing for users. While working online with Microsoft 365, users need sufficient bandwidth to go along the workflow maintained, especially while managing a lot of files in OneDrive. Ane fashion to get out of this situation is by contacting your internet provider and asking for higher bandwidth plans.

  5. Microsoft 365 isn't 100% deject-based

    Virtually of you know Microsoft 365 as a 100% cloud-based platform, merely some apps of Microsoft 365 are non available in the cloud, similar MS Admission and Publisher. At present, it is up to your bandwidth, which type of Office apps you utilize – desktop or cloud. Considering businesses with lower bandwidth will end upwards using the desktop version of Office apps.

  6. It is not easy to migrate to Microsoft 365

    While all other office 365 known issues could exist resolved rapidly, performing the migration to Microsoft 365 is 1 of the worst nightmares for users. While migrating to or from Microsoft 365, users face up a lot of difficulties, such as:

    • Migrating all types of information- Substitution data, SharePoint data, OneDrive data, IMAP data, etc.
    • Difficulty in performing the migration using manual methods
    • Requirement for technical experts for migration
    • Need for selective migration
    • Ambiguity is estimating migration time and feasibility
    • Finding a good professional Office 365 Migration tool.
    • Assigning impersonation rights to users mailboxes

    With these obstacles, it is almost impossible for non-technical users to perform the migration in Microsoft 365.

Some additional Microsoft 365 problems and solutions:

  • Problem one – Microsoft 365 Activation Issues

    When any user attempts to activate Microsoft Office via Microsoft 365, he may receive an mistake like when the activation fails – "We are unable to connect correct at present. Please check your network and try again later." Or "Sorry, nosotros tin can't connect to your account. Please endeavour again subsequently."

    Solution – Try the following solutions to troubleshoot the aforementioned error.

    • Utilize Microsoft 365 Support and Recovery Assistant to fix the activation event.
    • Check for the correct license under Microsoft 365 Settings.
    • Remove the existing product cardinal to actuate the Microsoft Function program
    • Cheque for proxy servers and firewall blocking
  • Problem 2 – Glitches in the Microsoft Teams application of Microsoft 365 while working on the Safari browser.

    Solution – Before running Microsoft Teams in the Safari browser, you tin can try unselecting the Prevent cross-site tracking setting from the browser Preferences>Privacy section. Just ensure to again select this setting for other browsings after your work on Teams is completed.

  • Trouble 3 – Update bug in Microsoft 365 such as failure in installing or detecting updates

    Solution – Check for all network connections, Check Microsoft 365 update channels from File>Office Account>About Outlook.

  • Problem 4 – Add together-in issues in Microsoft 365 such every bit programs shut down/crash, tedious operation, etc.

    Solution: Disable add-ins and run Microsoft 365 applications without them and run it in safety mode as suggested.

  • Trouble 5 – Temporary server issues while attempting to sign in to Microsoft 365 account for its activation after the installation.

    Solution: Perform workarounds like checking internet connectivity, resetting browser (IE) settings, repairing Part online, disabling two-step verification for the account, and running Microsoft Back up and Recovery Assistant

  • Problem 6 – Office setup freezes or stops responding due to corruption in the installation file.

    Solution: Employ the Microsoft Role Uninstall magician to remove the currently installed Office completely so re-install Office.

  • Problem 7 – SharePoint Online problems similar unable to share content with external users, no motion-picture show showing upwards in user's profile, site collection creation outcome, access denied issue, library sync issue, SharePoint tenant storage issues, etc. and OneDrive bug like OneDrive site collection provisioning result, issues while changing storage quota, sync issue (OneDrive & sync client), OneDrive web access upshot, etc.

    Solution: Run respective diagnostics in Microsoft 365 Admin Center for the specific SharePoint Online and OneDrive issues.

  • Problem viii – Mistake: UserAlreadyBeingMigratedException while trying to enable or disable an archive mailbox for the Microsoft 365 user.

    Solution: If failed move requests due to which the error has occurred are affecting management tasks, connect to Commutation Online PowerShell and remove the asking running this command – Remove-MoveRequest -Identity IdentityOfFailedRequest. Now, run the command again to enable or disable an archive mailbox for the user.

  • Trouble 9 – Cannot migrate archive mailbox to Microsoft 365

    Solution: Ensure to enable archive mailbox before starting mailbox migration to Microsoft 365, and reconnect on-bounds archive mailbox within 30 days of disconnection.

  • Problem ten – Cloud-based Annal Mailbox cannot exist accessed by Outlook Web App in a hybrid deployment. Instead, an mistake appears – "Your annal appears to be unavailable. Endeavor to admission it again in 10 seconds. If you lot run across this error again, contact your Help Desk."

    Solution: To fix the trouble, update root certificates by running the Windows update on the Exchange hybrid server, and the run the Hybrid Configuration Magician again.

  • Trouble eleven – Items are duplicated in the Microsoft 365 annal mailbox while an active IMAP migration batch is running, or the MRM retentiveness policy is enabled.

    Solution: Break or cease the running migration batch, remove duplicate items manually, or delete the migrated mailbox entirely and try to migrate it again. As well, you tin disable the MRM Retentiveness Policy earlier starting the migration batch.

  • Problem 12 – Unable to receive emails in Outlook 365

    Solution: Check the right working of the Inbound mail flow via the Microsoft Remote Connectivity Analyzer tool (perform Inbound SMTP e-mail test under Office 365 tab>Internet Email Tests).

  • Problem thirteen – Tin can't connect to a Skype user business relationship

    Solution: Later enabling multi-gene authentication for the business relationship, yous have to use the app countersign to connect to Skype for Concern and if you lot have selected the choice saying, "Allow users to create app passwords to sign in to non-browser applications", then y'all can create a separate app password too.

  • Trouble fourteen – Failure in signing out of the Microsoft 365 web services

    Solution: Effort solutions such equally signing out the Microsoft 365 account, and signing in over again, closing and launching browsers once more, signing out of all Microsoft online services, clearing web browser cache and cookies, etc.

  • Problem xv – Unable to send emails on Windows 10

    Solution: Cheque for missing messages on Outlook on the web, run Microsoft Support and Recovery Assistant tool, bank check Microsoft 365 service wellness, and use the inbuilt message trace tool in Microsoft 365.

  • Problem 16 – Can't apply Autodiscover or Setup wizards

    Solution: Check the default Autodiscover URL, use Microsoft 365 Back up and Recovery Banana tool to run an automatic check for the issue, update the Outlook application to the latest version, test the working of Exchange Autodiscover via Microsoft Remote Connectivity Analyzer.

  • Problem 17 – Repair process for an Office Click-to-Run application does not offset

    Solution: Perform online repair on the installed Microsoft 365 program.

  • Problem 18 – Can't search inactive mailboxes in Exchange Online

    Solution: To the Discovery Management Part grouping in Commutation Online, add the View-merely Recipients Role.

  • Problem 19 – Litigation Hold users cannot delete messages in Microsoft 365 (cannot clear Deleted Items folder, mailbox items, or create copies of items)

    Solution: Use this control to review for each affected mailbox folder statistics and duplicate items analysis –

    Become-MailboxFolderStatistics <UserIdentity> -IncludeAnalysis | ? {$_.proper name -like "Deletions" -or $_.name -like "Purges" -or $_.name -like "Versions" -or $_.name -similar "Recoverable Items"} | FL Name,ItemsInFolder,FolderSize,*Discipline*

    If you are an administrator and member of User MRM Management or SSA Records Direction and the Recoverable Items Binder size is more than 30GB, then execute this command.

    Start-ManagedFolderAssistant <UserIdentity> -HoldCleanup

  • Trouble xx – Error "We can't display your bulletin right now. Something went incorrect and your encrypted message couldn't be opened. To view the message, follow the instructions in the original email message and endeavour again," while attempting to view an encrypted bulletin.

    Solution: Fix this problem by resetting the MIME types related to the default Outlook Web App policy to its default values. For this, first, connect to Substitution Online using Remote PowerShell and so run the post-obit cmdlets one afterward another.

    $owapolicy = Get-OwaMailboxPolicy
    Set up-OwaMailboxPolicy -AllowedMimeTypes @{remove = "text/html"} -BlockedMimeTypes @{remove = "text/html"} -ForceSaveMimeTypes @{add = "text/html"} -Identity $owapolicy.Identity

  • Problem 21 – Microsoft 365 Import Job fails with MailboxAmbiguous mistake in the Import Task log file while importing PST files via Network Upload or Drive Shipping method.

    Solution: Kickoff, to check whether objects are recipients or soft-deleted users, execute these commands.

    Get-Recipient <SMTP_ADDRESS>
    Get-Mailbox <SMTP_ADDRESS> -SoftDeletedMailbox
    Get-MailUser <SMTP_ADDRESS> -SoftDeletedMailUser

    Once the user is identified, employ the Exchange GUID as the target mailbox while mapping with the CSV file.

  • Problem 22 – Having email issues subsequently calculation a custom domain in Microsoft 365

    Solution: Ensure that mailboxes are created for everyone in the deject platform, for those who hold the electronic mail in the domain before changing the MX tape when you add a custom domain to your Microsoft 365 business relationship.

  • Trouble 23 – Issue (Mistake: List '|0' does not exist at site with URL '|1') when creating documents in Microsoft 365 portal

    Solution: Try restoring Documents Library from the Recycle Bin and if failed, create a "Documents" list on your Team Site.

  • Trouble 24 – Unable to setup Microsoft 365 on your iOS device

    Solution: Check for the correct assigned Exchange Online license, cheque whether the Commutation ActiveSync of the account is enabled, and endeavour resetting the password for the account also.

  • Problem 25 – Missing email afterwards moving from WorkSpace to Microsoft 365

    Solution: If folders or messages are missing on the Outlook on the Web simply available on the WorkSpace webmail, restore deleted items from the Deleted Items folder, and if folders or messages are missing from both Outlook on the Spider web, and Workspace WebMail, contact for official help.

  • Trouble 26 – Fault when you try to turn on/off the search Audit Log in Microsoft 365

    Solution: Check that the user is assigned the Inspect Logs Role in the Exchange Online. Past default, global admins in Microsoft 365 are members of the Organisation Management part grouping to which the Audit Logs part is assigned by default but the user needs to check this permission to fix the event.

  • Problem 27 – Archive Status is set to "None" for an active archive mailbox while checking the archive status of the mailbox in the Commutation Online PowerShell.

    Solution: To cheque the condition of the archive, utilize ArchiveDatabase and ArchiveGuid properties using the following control.

    Get-mailboxUserName|fl archivedatabase,archiveguid

Similar issues can arise during Office 365 migrations also. The best solution to these bug is either taking help from an adept who knows how to deal with Microsoft 365 migration, or using third-party tools like Kernel Office 365 Migration (https://www.nucleustechnologies.com/role-365-migration/), Kernel Migrator for SharePoint (https://www.nucleustechnologies.com/sharepoint-migration/), Kernel IMAP to Office 365 (https://www.nucleustechnologies.com/imap-to-part-365/), etc. for a smooth and seamless migration.

Wrap Upwards

No doubt, Office 365 is a beneficial platform for organizations, simply users may face some problems while using information technology. Some function 365 known issues are discussed above. Therefore, it is necessary to understand the common issues with Office 365 and how they can exist solved. In this commodity, we tried to highlight the most mutual problems faced past Function 365 users and recommended some reliable professional person solutions for them.

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Source: https://www.nucleustechnologies.com/blog/common-office-365-problems-and-solutions/

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